Connecting Shopify Website with Convertful

Step 1. Login to your Convertful Account #

First, login to your Convertful account or if you don't have one yet, create a new account.

Step 2. Install Convertful app on your Shopify store #

Visit the Convertful app page in the Shopify store and click on the Install button to install Convertful on your Shopify site.

NOTE: If your Shopify site is already connected to Convertful via the old method of Embedded code, you need to first remove the old Embedded Script Code before proceeding with installation. You can find instructions on how to do this in the section Remove Embedded Script Code.

On the next screen, click on Install to finish the installation.

Our application will automatically find your Convertful account, and you can connect it to Shopify by simply clicking on the Approve button.

Note: If you get the message "You can't add more sites to this user”, this means that you have exceeded the maximum number of connected sites available for your Convertful account. In this case you will need to either remove a site from your Convertful account or upgrade your subscription to the next plan to connect more sites.

Step 3. Enable the Convertful app embed on your Shopify theme #

Once the installation is completed, you will be shown the Connect Shopify Site page in your Convertful account. Copy the Owner ID number from your Convertful account and go to theme settings in your Shopify account.

Enter the Owner ID from your Convertful account into Shopify, and toggle on the Convertful switch on the right.

Click Save.

Note:

It may take a few minutes for the app embedded settings to be processed.
If you later change your Shopify theme, you will need to redo this Step 3 again.

Step 4. Check Connection #

Return to your Convertful account and click on the Check Connection button:

That's it! Your Shopify site is connected to Convertful, and you can start creating widgets for it.

Remove Embedded Script Code #

Next, choose the theme.liquid layout and remove previously inserted tag. Once finished, press the Save button.

Reconnect app #

If at any time your Shopify site loses connection to Convertful, you can simply reconnect by Login into your Convertful account.

Then Login to your Shopify site, open the Apps and click to Convertful: Lead Generation app name.

On the next screen click on the Approve button.

Then click on the Check Connection button and that's it! Your Shopify site is reconnected.